FAQ

  • How do I login?

You’ll need your usual raywhite.com email address and password to login. If you’re having trouble with this, you may have a separate personal gmail account running in the background which is blocking your access. Please logout, close the browser, and then reopen raywhiteshop.com and you should be able to login. If you’re still having trouble, contact merchandiseinfo@raywhite.com

 

  • How long will it take my order to arrive?

Each product features a delivery ETA in the description. If you’ve already ordered a product you can track it by entering your unique tracking code HERE

 

  • When are the other main products due?

Ties + Scarves, Door Bows and Bikes are due in end of March
Settlement Boxes, Door Mat’s, Rural Shirts, Cooler Bag’s and Ray White Branded ribbon due in late May

 

  • Can I get a custom product?

Your request will just need to be reviewed. Submit your request HERE or email it to Nicole, our shop manager: merchandiseinfo@raywhite.com

 

  • Does Ray White have a uniform?

A brand new uniform range will be available in August featuring new high quality fabrics, styles and designs to really separate our brand from other real estate businesses appearence. For now, ties, scarves and polo’s are available on the store.

 

  • I’ve got a cool new idea for a product, how do I suggest this as a product idea?

If you’ve got a product idea you think could be the next ‘sliced bread’ of the real estate merchandise world, we’d love to hear it. Let us know HERE